Telecommunication

long Vermont road with telephone poles down one side

The Commission maintains lists containing contact information for the various types of telecommunications companies authorized to operate in Vermont.

  • Telecommunications Company - a regular reseller, an operator service provider, a debit card provider, a competitive local exchange carrier (CLEC), or an incumbent local exchange carrier (ILEC)
  • Competitive Local Exchange Carrier - in the United States and Canada, a telecommunications provider company (sometimes called a "carrier") competing with other, already established carriers (generally the incumbent local exchange carrier (ILEC))
  • Cellular Service Provider - a company that provides radiotelephone (cellular) service in the 824 – 849 and 869 – 894 MHz spectrum range; the most common use of cellular spectrum is mobile voice and data services, including cell phone, text messaging and Internet
  • Billing Aggregator - an organization that provides one or more billing solutions (PSMS, Direct-to-bill, Credit Card, PayPal, Loyalty Points, Credits, etc.) to off-portal mobile application solution providers
  • Telegraph - a communications system in which information is transmitted over a wire through a series of electrical current pulses, usually in the form of Morse code

Service Territory Map

Ten telephone companies serve Vermont customers based on defined service territories. The Department of Public Service maintains an interactive and downloadable PDF map depicting the territories of the incumbent local exchange telephone providers in Vermont. 

Current Procedures for Section 248a Cases

The current standards and procedures for Commission review of wireless communication facilities (Section 248a) cases are in the Fifth Amended Order Implementing Standards and Procedures for 248a Cases, dated September 14, 2017.

Telecommunications Utility Annual Reports

Vermont law requires each telecommunications utility to file an annual report with the Department. These reports include financial and operational information.

Customer Deposit Interest Rate

Contact Information

Judith C. Whitney
Clerk of the Commission
112 State Street
Montpelier, VT  05620-2701
(802) 828-2358
Email the Clerk │Office Location and Parking 
Public Records Database and PUC Records Officer Contact Information

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How do I?

Statutes and Rules