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Public Hearing: Attendees Identify Consolidated Communications Service Quality Problems

The Public Utility Commission ("PUC") hosted a public hearing at the Bellows Free Academy in St. Albans on December 4, 2018 to solicit citizen comments regarding the quality of service provided by Telephone Operating Company of Vermont, Inc., d/b/a Consolidated Communications, Inc. Attendees identified these issues for the PUC to consider regarding its investigation. Read the transcript of the public hearing here and in ePUC.   
The public is encouraged to submit written comments on this case via the PUC’s electronic case management system known as ePUC; US postal mail: 112 State St., Fourth Floor, Montpelier, VT 05620; or, email to the PUC Clerk. Include Case #18-3231-PET in the title of all comments.  
Use ePUC to view all case documents online.