Frequently Asked Questions
- What utility companies does the Commission regulate?
- Does the Commission regulate the price of my utility service?
- How do I make a complaint about my utility company?
- What do I do if I can’t afford my utility bill? (Department of Public Service website)
- What do I do if my utility service has been shut off? (Department of Public Service website)
- What is a utility tariff?
The Public Utility Commission's electronic filing and case management system, known as ePUC, provides easy online access to information about Commission cases, including documents filed by parties and issued by the Commission in those cases. All new cases can be filed in ePUC, and nearly all open cases are being processed in ePUC. ePUC also includes Commission orders dating back to the early 1970s and some documents from past significant cases.
If ePUC does not include the information you are looking for, you can contact the Clerk of the Commission at (802) 828-2358 for assistance.
We get numerous questions from the public about participating in Commission cases. Because of this, we have developed a new website section on public participation that provides information on how to participate in Commission cases.