Questions About the Commission
- What is the Commission?
- What does the Commission do?
- Who appoints Commission members?
- How long do Commission members serve?
Questions About Utilities
- What utility companies does the Commission regulate?
- Does the Commission regulate the price of my utility service?
- How do I make a complaint about my utility company?
- What do I do if I can’t afford my utility bill? (Department of Public Service website)
- What do I do if my utility service has been shut off? (Department of Public Service website)
- What is a utility tariff?
Questions About Net-Metering
- What is net-metering?
- Do I need Commission approval before I install my net-metering system?
- What statute governs net-metering?
- Do I need to do anything about my existing net-metering system if I am selling my house?
Questions About Getting Information About Commission Cases
The Public Utility Commission is in the process of implementing a new electronic filing and case management system, known as ePUC, to provide easy online access to information about Commission cases, including documents filed by parties and issued by the Commission in those cases. Many types of cases will be able to be filed in ePUC starting on January 17, 2017. Remaining types of cases will be able to be filed in ePUC later this year. The Commission is continually adding older Commission orders and some documents from past significant cases into ePUC.
Therefore, if you are looking for information about a Commission case, you can search in ePUC to see if it already includes information about that case. More information about how to use ePUC is available in the ePUC Information section of the website.
If ePUC does not yet include information about the case you are looking for, you can contact the Clerk of the Commission at (802) 828-2358 for assistance.
Questions About Participating
We get numerous questions from the public about participating in Commission cases. Because of this, we have developed a new website section on public participation that provides information on how to participate in Commission cases.