All filings must be made with the Commission electronically using ePUC, unless one of the exceptions in Commission Rule 2.110 applies. For example, consumer complaints and public comments may be filed in paper or via email to the clerk. In addition, you may apply for a waiver of the requirement to use ePUC if you do not have high-speed internet at your home or office.
Make a Filing
To file a public comment using ePUC, if your comment is related to a specific case:
- If you know the case number, use Search by Case Number; otherwise, use one of the other Case Searches to find the case number
- Open the case in which you would like to file the public comment
- Select “File a Public Comment” from the Select Action drop-down menu
- Fill out and submit the form, attaching a document if necessary
If you cannot find the case number or if your comment is not related to a specific case:
- Click on Public Comment
- Fill out and submit the form, attaching a document if necessary
You may also file a public comment via email or by mailing your public comment to:
Clerk of the Commission
Public Utility Commission
112 State Street, 4th Floor
Montpelier, VT 05620
To file a new case using ePUC:
- Log in to ePUC (how to create an ePUC account)
- Select the appropriate type of case you would like to file from the list in the left navigation menu
- Fill out and submit the form, attaching public documents as necessary
- Do not use ePUC to file any documents that contain confidential information. Instead file all documents that contain confidential information either in paper or by email with the clerk and provide one copy of each document to each party in the case who is authorized to see the document. Also provide the content of the email or paper cover letter to all other parties in the case. See Commission Rule 2.226(B) for more information about how to file documents that contain confidential information with the Commission. If, after reading that Rule, you have questions about how to file documents that contain confidential information, contact the Clerk of the Commission or call (802) 828-2358.
Please note that depending on the type of case, you may need to provide notice of or a copy of your filing to other people. More information about such requirements is available in the statutes and Commission rules applicable to the particular type of case and, for the most common types of cases filed with the Commission, in the documents summarizing the typical procedures for those cases.
In ePUC, you may save cases that you have initiated but have not yet submitted to the Commission. When you save an unsubmitted case, information entered in a field is saved in your draft; no attached documents are saved. To see such cases, click the My Cases link and go to the My Unsubmitted Drafts tab.
Commission Rule 2.204 contains more information about the procedures to be followed when using ePUC to make a filing with the Commission.
All filings must be made with the Commission electronically using ePUC, unless one of the exceptions in Commission Rule 2.110 applies.
To File Using ePUC
- Log in to ePUC
- Click on Search by Case Number to find the case
- Open the case in which you would like to make a filing as a party
- Select the appropriate “Add” form from the Select Action drop-down menu
- Fill out and submit the form, attaching public documents as necessary
- Do not use ePUC to file any documents that contain confidential information. Instead file all documents that contain confidential information either in paper or by email with the clerk and provide one copy of each document to each party in the case who is authorized to see the document. Also provide the content of the email or paper cover letter to all other parties in the case. See Commission Rule 2.226(B) for more information about how to file documents that contain confidential information with the Commission. If, after reading that Rule, you have questions about how to file documents that contain confidential information, contact the Clerk of the Commission or call (802) 828-2358.
- Check the “People” tab for the case in ePUC to make sure that all parties have e-mail addresses listed; you must mail a copy of your filing to any party that does not have an e-mail address listed (ePUC will provide notice of your filing to parties with e-mail addresses listed)
Commission Rule 2.204 contains more information about the procedures to be followed when using ePUC to make a filing with the Commission.
To File Using Paper
- Mail an original and, if the document is a discovery response, one paper copy to:
Clerk of the Commission
Public Utility Commission
112 State Street, 4th Floor
Montpelier, VT 05620
- Provide a paper copy of your filing to all other parties to the case
- More information about the requirements for filing in paper is available in Commission Rule 2.204.
To prevent unnecessary hardship or delay, to prevent injustice, or for other good cause, the Commission may waive the requirement that you use ePUC to file with the Commission. To request such a waiver:
- Complete the Request for Waiver of Requirement to Use ePUC form and mail it to:
Clerk of the Commission
Public Utility Commission
112 State Street, 4th Floor
Montpelier, VT 05620
- If you are requesting the waiver in an ongoing proceeding, provide a paper copy of your filing to all other parties to the case. You can obtain a list of names and addresses of the parties in the case by contacting the Clerk of the Commission at (802) 828-2358 or puc.clerk@vermont.gov.