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This memorandum describes changes to the Public Utility Commission's operations as a result of the state of emergency due to the outbreak of the new coronavirus known as COVID-19. The changes are intended to help slow the spread of COVID-19 in Vermont to protect vulnerable Vermonters while still enabling the Commission to fulfill its statutory functions in a timely manner. This updated memorandum clarifies that the Commission is postponing all site visits scheduled through the end of April pending further Commission order.